Service Policy


Apart from supplying you with your desired machines, we also provide professional after-sales services. We have a strong dedicated team of technicians and a ready supply of spare parts that can craft to your need. Our machines are covered by a 1-year warranty (subjected to terms and conditions and unless otherwise stated) which includes complimentary

  • Onsite service on mainland Singapore
  • Replacement of parts due to manufacturer’s defects (excludes wear/tear items)
  • Labour for servicing done to rectify manufacturer’s faults

After 1-year warranty, we provide you with quality after-sales services at affordable and reasonable rates. At Cleantools, we only use genuine and reliable spare parts. As users ourselves, we understand the needs to constantly train new users about the functionality and upkeep of a machine, as such we provide you with complimentary training foe products bought from us. Our professional trainers will carry out training that will equip you users with the relevant knowledge to safely operate and maintain the equipment.